Sandeep Mishra, and Sneha Kapoor. “An Intelligent Model for Assessing Digital Competency in Hotel Turndown Service Delivery Using a Data-Driven Hospitality Performance System”. International journal of multivariate data analysis theory & practice 8, no. 01 (November 30, 2023): 29–36. Accessed September 21, 2026. http://scientiamreearch.org/index.php/ijmdatp/article/view/445.