Articles
| Open Access |
DOI:
https://doi.org/10.55640/ijcsis/Volume11Issue01-04
Multimodal Demand Forecasting in Supply Chains: Integrating Large Language Models with ERP Data for Enhanced Decision Support
Fariha Noor Nitu , MS in Management Science & Supply Chain Management, Wichita State University, USA Mohammad Nasir Uddin , Masters of Business Administration, Major in Data Analytics, Westcliff University, USA. Md Sayem Khan , Master of Science in Project Management, Saint Francis College (SFC), Brooklyn, New York, USA Molay Kumar Roy , Ms in Digital Marketing & Information Technology Management, St. Francis College, USA Kazi Abu Jahed , Master of Science in Business Intelligence and Analytics, Saint Joseph's University (SJU), USA Arun Kumar Gharami , Master of science in computer science, Westcliff university, USAAbstract
Accurate demand forecasting remains a critical challenge in modern supply chain management, particularly in volatile and data-intensive U.S. markets where traditional ERP-based models struggle to incorporate external contextual influences. This study proposes a multimodal demand forecasting framework that integrates structured enterprise resource planning data with unstructured textual context using large language model embeddings. Open-source retail sales data representative of U.S. ERP environments is combined with time-aligned external textual information to capture semantic signals influencing demand behavior. A hybrid deep learning architecture is developed to fuse time-series sales features with LLM-derived contextual representations through an attention-based mechanism. Experimental results demonstrate that the proposed approach significantly outperforms traditional statistical models and ERP-only deep learning baselines, achieving a reduction of over 35% in mean absolute percentage error and exhibiting superior robustness during periods of demand volatility. The findings confirm that LLM-enhanced multimodal forecasting provides substantial accuracy gains and operational value, offering a scalable and practical solution for U.S. supply chain decision-making and demand planning.
Keywords
Multimodal demand forecasting, large language models, ERP data, supply chain analytics, U.S. retail industry
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